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PRIVACY POLICY

This privacy notice tells you what to expect us to do with your Personal Information. It describes how we collect, use, and disclose your Personal Information when you visit or make a purchase from Tecari Designs. We refer to Tecari Designs’ website as “Site” throughout this privacy policy.

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COLLECTING PERSONAL INFORMATION
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When you visit www.tecaridesigns.co.uk, we collect certain information about your device, your interaction with the Site, and the necessary information to process your purchases. We may also collect additional information if you contact us for customer support or custom/commission requests. Additional information may also be collected if you create a members account on the Site. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. To view how Wix.com uses your Personal Information take a look at the “Sharing Personal Information” section below.

See the list below for more information about what Personal Information Tecari Designs collect and why.

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Device Information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie settings and information, what sites or products you view, search terms, and how you interact with the Site.

  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimise our Site.

  • Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags or pixels.

  • Disclosure for a business purpose: shared with our processor Wix.com.

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Order Information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers) email address, and phone number.

  • Purpose of collection: to provide products or services to you to fulfil our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information, promotions or advertising relating to our products or services.

  • Source of collection: collected from you.

  • Disclosure for a business purpose: shared with our processor Wix.com and SquareUp.com our payment provider. Also necessary shipping information shared with Royal Mail to deliver your product.

 

Member Account Information

  • Examples of Personal Information collected: saved name, billing address, shipping address, payment information (including credit card numbers) email address, and phone number.

  • Purpose of collection: to create a members account and allow you a faster checkout when purchasing our products, especially if you are a returning customer. When in line with the preferences shared with us, provide you with information, promotions or advertising relating to our products or services.

  • Source of collection: collected from you.

  • Disclosure for a business purpose: shared with our processor Wix.com.

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Customer Support Information

  • Examples of Personal Information collected: name, email address or social media handle.

  • Purpose of collection: to provide you with customer support to a general query or an order.

  • Source of collection: collected from you.

  • Disclosure for a business purpose: shared with our processor Wix.com when you contact us with our contact form or shared via social platforms through direct message.

 
MINORS
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Tecari Designs is not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the email address below to request deletion.

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SHARING PERSONAL INFORMATION
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We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you, as described above.

For example:

  • We use Wix.com to power our online store. You can read more on how Wix.com uses your Personal Information here: https://www.wix.com/about/privacy

  • We use Square to fulfil your payments in our online store or in-person (through markets or pop-ups). You can read more on how Square uses your Personal Information here: https://squareup.com/gb/en/legal/general/privacy-no-account

  • We use Royal Mail to fulfil our deliveries of our products to you. You can read more on how Royal Mail uses your Personal Information here: https://www.royalmail.com/privacy-notice

  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

 

 

BEHAVIOURAL ADVERTISING
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As described above, we use your Personal Information to provide you with targeted advertisements, promotions or marketing communications we believe may be of interest to you. For example:

  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

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For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s educational page at: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

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USING PERSONAL INFORMATION
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We use your Personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services and offers.

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We may also contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our Terms of Service, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email.

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LAWFUL BASIS
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Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your information under the following lawful bases:

  • Your consent;

  • The performance of the contract between you and Tecari Designs;

  • Compliance with our legal obligations;

  • To protect your vital interests;

  • To perform a task carried out in the public interest;

  • For our legitimate interest, which do not override your fundamental rights and freedoms; we collect website user information (including user journeys and cookie tracking), to help improve our site, products and services to help make your experience better.

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GDPR
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If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated or erased. For more information on your rights, take a look at the “Your Data Protection Rights” section below.

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You can review how Wix.com is compliant with GDPR here: https://support.wix.com/en/privacy-gdpr.

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RETENTION
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When you place an order or create a members account through Tecari Designs, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please take a look at the “Your Data Protection Rights” section below.

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YOUR DATA PROTECTION RIGHTS
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Under Data Protection Law, you have rights including:

  • Your right of access: You have the right to ask us for copies of your personal data.

  • Your right to rectification: You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

  • Your right to erasure: You have the right to ask us to erase your personal data in certain circumstances.

  • Your right to restriction of processing: You have the right to ask us to restrict the processing of your personal data in certain circumstances.

  • Your right to object to processing: You have the right to object to the processing of your personal data in certain circumstances.

  • Your right to data portability: You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

  • Your right to withdraw consent: When we use consent as our lawful basis you have the right to withdraw your consent.

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To make a data protection rights request, please contact us using the contact details at the bottom of this privacy notice.

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COOKIES
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A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies; including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences. This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance, whether it’s their first time visiting or if they are a frequent visitor.

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The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookies. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will endure between 1 minute and 12 months from the date they are downloaded to your device.

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Please look at the following link to see what cookies we use to optimise your experience on our Site and to provide our services: https://support.wix.com/en/article/cookies-and-your-wix-site.

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You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of your website may no longer be fully accessible.

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Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

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Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

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DO NOT TRACK
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Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

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PRIVACY POLICY UPDATES
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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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CONTACT
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For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at tecaridesigns@outlook.com.

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Last updated: 27/05/2024

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If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.

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